Returns & Exchanges
At Millé Supergrain, we prioritize the freshness and quality of our nutrient-dense products. Due to the perishable nature of our supergrains, we offer replacements or refunds for items that arrive damaged or incorrect.
Return Process
- 1.Inspect Your Order
Upon delivery, please examine your package immediately to ensure all items are present and the vacuum seals remain intact.
- 2.Contact Support
If you receive a damaged or incorrect product, email our support team within 48 hours of delivery with your order number and clear photos of the issue.
- 3.Verification Process
Our quality assurance team will review your claim within 2 business days to verify the defect or shipping error against our dispatch logs.
- 4.Resolution
Once approved, we will initiate a full refund to your original payment method or dispatch a fresh replacement at no additional cost to you.