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Returns & Exchanges

At Millé Supergrain, we prioritize the freshness and quality of our nutrient-dense products. Due to the perishable nature of our supergrains, we offer replacements or refunds for items that arrive damaged or incorrect.

Return Process

  • 1.
    Inspect Your Order

    Upon delivery, please examine your package immediately to ensure all items are present and the vacuum seals remain intact.

  • 2.
    Contact Support

    If you receive a damaged or incorrect product, email our support team within 48 hours of delivery with your order number and clear photos of the issue.

  • 3.
    Verification Process

    Our quality assurance team will review your claim within 2 business days to verify the defect or shipping error against our dispatch logs.

  • 4.
    Resolution

    Once approved, we will initiate a full refund to your original payment method or dispatch a fresh replacement at no additional cost to you.